Bests & Worsts Reviews from Amazon

I purchased this phone for my husband so we didn't have to extend our AT&T contract. I paid a premium price for this phone, the same as a new one from AT&T and I expected to get a new phone. What we received was a previously sold and returned refurbished phone at a new phone price. I gave the phone to my husband on Christmas morning unknown that it was a refurb. My husband suspected it wasn't new due to cosmetic marks on it and when he went to the AT&T store to activate it they confirmed it had been previously sold and was returned under warranty due to a defect. Fast forward 3 weeks. My husband has had the phone and it has worked for the most part. It did have some glitches with freezing up at times and taking a long time to finally ring when he tried to make a call. Wireless also would lock on to a network and wouldn't let go even after leaving that network area so he would have to manually turn wifi off to get it to connect to the mobile network.... Very aggravating for a $500 phone. My husband put his phone on charge last night and turned it off as he normally does... This morning he takes it off charge and tried to power it up...Nothing! He spent the next hour trying to get it to boot up.....Nothing! He then takes it up to AT&T and they try several different things to get it to boot up....NOTHING! the phone is completely dead after only 3 weeks of ownership. My husband is livid I spent $500+ on this phone and the fact he now has NO PHONE. BUYER BEWARE!!!!!!