Bests & Worsts Reviews from Amazon

I own a property management business in Oregon and we have a number of properties that require appliances all at once. We frequently purchase several of these to put into our custom homes. My recent experience with the Insinkerator disposal by Badger was very frustrating. Our tenant was experiencing a dripping under the sink several times, and calling our maintenance person, we found there was a very slight crack along the base of the disposal itself, lenghwise. Clearly a problem with a brand new installed disposal. I was directed to Brandon in Manila, Phillipines. I found that providing the serial number they begin the warranty from the date the item was manufactured. I was put on hold for 20 minutes and had to call the tenant twice to get information confirming the Badger product. Their fix was for me to take it to a warranty center to have it repaired. I found their non compliance to be very frustrating even if the employee was pleasant. They have obviously found a way to avoid making their warranty anything more valuable than the letters on the box.