Bests & Worsts Reviews from Amazon

Our office uses OneDrive for Business for cloud storage, but I like having both the cloud-based service and an offline backup for my work documents as a precaution and thought this device would do the trick for the offline part. I also have a OnePlus 3T phone and figured the USB-C connection would be perfect for sending emails through Outlook when my computer wasn't available. Unfortunately, the Duo Plus was not up to the task of being a reliable solution. First, let me outline the design flaw of the device from a user-experience. To use the USB-A connection (which many of us still use as our main port), you must follow the convoluted process below: 1) Remove USB-C cap. 2) Remove USB-A component from the rear of the USB-C component. 3) Plug the USB-C component into the back of the USB-A component. 4). Don't forget to lose the USB-C cap in step #1, which cannot be latched to either of the other two components. Although the design is a bit of a letdown, the added functionality of the two available ports could make up for it if it weren't for the poor reliability. When left on a PC docking station or plugged into the side of a PC all day, the Duo Plus would constantly disconnect from the PC, usually when you were trying to save or overwrite a file (many would likely agree the worst time for such a failure). My PC has both USB-A and USB-C ports and the Duo Plus did this with both ports. The Duo Plus is a great idea that isn't yet ready for prime (no pun intended). I replaced the Duo Plus with a SanDisk Ultra USB 3.0 drive. The SanDisk lacks the flexibility of the USB-C port, but the speed and reliability (especially its ability to always remain connected to the PC) makes it a much more practical solution until Samsung improves the Duo Plus' connectivity.