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ranked #215,135 most helpful out of 571,544,897 reviews
★★☆☆☆
Cool but... Dead in 6 months - LaCie won't honor warranty
While this drive is very cool (albeit slow as everyone else has pointed out), it's completely worthless when it dies within 6 months (purchased June 18). I've seen several other posts here of the same issue: just decides one day to never mount again. And even though there is a 2-year warranty, LaCie doesn't want to honor it because I can't provide a serial number. For what it's worth, there is NO serial number on the key itself. Apparently the S/N was on the disposable packaging, which as you may guess, was thrown away back in June. So, for a product that has a 2 year warranty, and has only been on the market for 6-9 months (so there's NO WAY ANY OF THEM could be out of warranty), and that I have a receipt for, LaCie still won't honor their warranty (at least so far). I'll edit this review if in fact they do decide to honor the warranty, but this loophole/runaround is inexcusable and I'd avoid this purchase again because of it. ----------------- UPDATE - FEB 2010 ----------------- Finally after about 3 weeks of arguing, LaCie agreed to let me send it back so they could "look" at it. On January 5th I received a new, in package, 8GB key. While I'm happy I finally got resolution, I'm not happy with the experience, and I can say that even today (Feb 20th) I still haven't used the key. I simply feel less than overwhelemed with it now. But you can bet that I didn't throw the packaging away this time! Just in case.
December 2009 · Electronics · verified purchase
the product in question
LaCie iamaKey 8 GB USB 2.0 Flash Drive 130870
4.0★ · 342 ratings, as of 2023
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