Bests & Worsts Reviews from Amazon

The chair quality is rickety. A glamorized folding lawn chair perhaps. If not expecting more than this then it is fine. Since this purchase I found another floor chair I'm completely satisfied with. I only wanted a minimal legless back rest/support and the other chair functions for that perfectly. -I'm 5'5" & weigh 130lbs -I got the regular sized Back Jackto be used for meditation & occasional lounging on the floor -the metal tubing hits my back at the sides and shoulders and makes it very uncomfortable -it isn't sturdy and isn't very easy to fold either, not so convenient The description simply overstates it's construction very much. Communication with the seller has been completely a waste of time. I was told that I should never have thought it would be a massive chair. I was told that any problem was mine and they want to charge me double shipping plus restocking fees and also simply have cancelled my request for return altogether, blaming it on my lack of response though I have communicated on four different occassions, each time receiving argument, difraction and denial of any service. They also tagged all email dialogue with me as requiring their 'special sauce' using what appears to be some in-house labelling system which I found offensive and bizarre. They seem to have no motivation at all to be fair or even civil. The chair is disappointing at best.