Bests & Worsts Reviews from Amazon

Let me preface this by saying that I have worked in the Cosmetology and Aesthetic field for well over 30 years, so am well-versed on all of the technologies that this device claims it has. I have and use many devices on a rotating schedule that have one or more of these technologies, so I also know how they affect the skin, and what they are supposed to feel like. After reading the more legal than usage manual, and contacting customer support through Amazon and their website, I've come to the conclusion that the company does not even know what this Trophy Skin BrightenMD actually does. The first part of the manual is all legal statements that they have breached already, telling you that if you have a problem and are unsatisfied with the device, that you can return it for a refund, at your cost. But, you may only return it for a refund if it's in "like new" condition, and if you've used it properly. What??? Then, there's a disclaimer stating that you understand that brighten MD is a cosmetic treatment and that no medical claims are expressed or implied. However, in the photos and in the bullet points in the listing, they do actually and fully state or "express" that this device, "stimulates cell turnover and renewal to help with wrinkles and fine lines, Stimulates the facial muscles and improves blood circulation in your face skin, and with regular use, this at home spa treatment helps with skin tightening and wrinkles over time, stimulate circulation, relax the pores, and allow face serum to enter deeper for better absorption." These are some of the statements made by this company, meant as facts, that they somehow feel like they did not express or imply. Also, in the manual there are specifications for the red LED light nanometers, but there are no micro amp (μA) strengths given for the microcurrent, which is the most important feature of this device. It is the one that will/would give the greatest benefit to your skin, if it is the right strength. No one at their customer service department, neither through Amazon or the company's website customer service, could give me the strength of the microcurrent, either. Both gave me outrageous numbers that are only suitable for EMS/TENS units. They stated that it is 3700 microamps, enough current to contract your muscles quite painfully. It's ridiculous that they don't know this information! Also, the smart touch sensor is supposed to sense your skin, but it does not know the difference between your skin and a conductive or other product. If it has any product on the head of the device, it will just stay on and keep running until the battery goes dead. The device will not run on dry skin, but it will run continuously if it has the least amount of product on it, even without it touching your skin at all. The manual states that the microcurrent is EMS, which is something much stronger and for deep muscle stimulation. For a device that costs as much as this one, you would think that the company and or manufacturer would know exactly what it is and what it does, but they have no idea. When I used the device, like I said, it did not work on my dry skin, so I applied some conductive gel. The device does have a very low and fast vibration, but that does not tell me if it is actually microcurrent or not, as ultrasonic vibrations feel much the same as some OTC microcurrent devices. When I was finished with my session, I took the device away from my skin, and it just kept running and running and running, until I wiped it clean from the conductive gel. As a test, I sat it on the table and dabbed a little conductive gel on it. Sure enough, it started running again, all by itself, on the table. This is outright crazy! As far as I'm concerned, this is the snake oil of devices. It is touted to do so many things, but there's absolutely no manufacturer's specifications standing behind it, whatsoever. Actually, the company does not even know what this device does, as they have no idea what microcurrent or EMS is, or the specifications for this device. I won't be wasting my time using it again, nor do I recommend it to anyone. Save your money and buy a reputable device that has factual data regarding the technologies it uses. Legitimate companies are always willing to provide that information. The microcurrent specifications for a well-known OTC product taken from the FDA's website, with the highest number being the strongest current: Maximum Output Current 396 μA @ 500 Ω 395 μA @ 2 kΩ 391 μA @10 kΩ Output Current When On, But Not Stimulating 1.53 μA @ 10 kΩ Pulse Width (specify units) ON phase: 60.4 ms OFF phase: 60.4 ms Total Pulse Width: 120.8 ms