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★★☆☆☆
Firmware update disabled toner reset function
I have had this printer for a couple of months now. It prints fine but is slow. It quickly thinks the color toner is out, even though most everything I print is black and white. It uses page counts rather than actual toner level. I was able to reset the toner level once with "Kindle Reader's" instructions in another review below. After the printer automatically downloaded the firmware update, I am no longer able to reset the toner levels, and the printer won't print until I put in a new toner, even though the toner cartridges have at least several hundred pages worth of toner left inside. I can get to the toner reset screen using Kindle Reader's instructions. However, hitting reset does not actually reset the toner levels. This is just a way for Brother to fraudulently make more money from its customers by making us buy more expensive toners ($93+ for each cartridge) when the cartridges are still almost full. If you buy this printer, make sure not to allow it to update to the new firmware.
July 2019 · Office Products · verified purchase
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