Bests & Worsts Reviews from Amazon

I bought a dashcam so I could have video proof for when bad incidents, however rare, would happen. A dashcam is supposed to be reliable in order to catch those rare moments, but this dashcam has proved otherwise. This camera has failed me twice so far, and I don't even know if I want to wait on a third. For context, I hardwired the camera into a Honda Civic using entirely Viofo parts. I installed it manually ensuring the fuse taps were done correctly, and routed the wires throughout the liner. I formatted the SD card, and downloaded the latest firmware. Before driving, I made sure that everything was operational and functioning how it was supposed to, so I know I could put my confidence in this product for my new car. Little did I know what would come... The first time: A catalytic converter was stolen from a family members car overnight. I was relieved to see that they had parked directly behind me (and also my rear dash cam). But, when I went to check the footage, there was no trace of the rear camera's footage whatsoever. I thought that maybe the cord had become disconnected, but everything was fine. I just unplugged the cord and plugged it back in and all of a sudden it started working and recording again. Because I didn't want another incident to happen again, I redownloaded all the firmware and rechecked the settings to make sure that everything was working properly. I guess this time was just bad luck... Second time: I had parked on a pretty busy street before work. Later on, I come back to my new car with it's back bumper slightly falling off and a giant mark with scratched paint on the driver's side. I thought that this was an easy insurance claim, because my dashcam would have caught it all. BUT, when I went to check the footage, the car that I believe hit me was not included in the footage. Strangely enough, the impact itself was completely absent from the footage. I reviewed the entire day's worth of footage manually myself, and all that was shown was the car parking, but never leaving (when the impact occurred). I had the car on auto detection mode with high sensitivity, and I found it strange that it completely missed the car backing out and hitting my car. I would think a car backing out would trigger the motion detector on high sensitivity, but I guess not. Call that bad luck if you want, but so far all I've seen is a pattern of unreliability. If you're looking for a dashcam that is meant to be there for you in your times of need, this dashcam, is NOT for you. It is unreliable and definitely not worth the price tag given the competition with a similar price point. Although it has failed me only twice, a good dashcam shouldn't be given that many chances. Even if the camera itself has all the bells and whistles, and meets all of your requirements on paper, none of that has any meaning if the camera fails you in your times of need. Don't make the same mistake I did, and buy a different product.