Bests & Worsts Reviews from Amazon

according to people

163
people found this helpful, as of 2023
ranked #203,529 most helpful out of 571,544,897 reviews
★☆☆☆☆
I like the concept but
On the fence about this TV. Bought, set it up easily and seemed to work well. I like that it had all the roku options and I only needed one remote for everything. Image is sometimes dark around the perimeter but considering the cost I was overall pleased until I wasn't. We were watching tv and all of a sudden it restarts itself but that's not the worst part. After doing that it a crackling noise started to come from the back of the TV. To me I associate the sound it was making with something that is about to catch fire electronically. So I quickly unplugged it, cleared everything away and got a fire extinguisher. Gave it some time, turned it back on and it made the noise again, figured I'd unplug and leave it off for a while. I'm not comfortable using it or leaving it plugged in when not in the house,the few times I have used it, the noise did not return but I don't want to take the risk. I had posted a question asking if anyone else had had this issue but no one else has. TCL's customer service did respond to me and advised me to send an email referencing the question etc, I did send an email as soon as I had all the information I thought they would want and included the amazon order. I have not heard back from them so since my time is running out (30 day return policy) I am probably going to return it to be on the safe side and get something a little more expensive but hopefully without this possible danger. I like the idea of this TV but I don't feel safe having this in my house.
August 2017 · Electronics · verified purchase
the product in question
TCL 65" Class 4-Series 4K UHD HDR Roku 2017 Smart TV - 65S405
3.9★ · 8,530 ratings, as of 2023
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