Bests & Worsts Reviews from Amazon

I normally do not write review, but for this specific product, I feel compel to do so. To start off, this product is okay, but the item that was shipped to me tend to crack very easily, and for the cost, it's not worth it. I contacted the seller since this product came with a warranty and ask them to remedy this. I do honestly believe that their product is good that's why they stand by their warranty. And that very once in a while, you can have a bad batch or product and that can easily be remedy. Their customer service responded and told me they will send me a new package to fix this issue. Fast forward, it has been over a month and I have yet to see the replacement item in the mail. I am honestly disappointed that the warranty is crap and they do not stand by their promise. So future buyer.... Beware of who you are buying it from. There are other seller out there that sell similar product and will stand behind their warranty.