Bests & Worsts Reviews from Amazon

When I first received the order, I was very unhappy. The plants were all brown, dried up, curled up. I followed the instructions that came in the package exactly but there was no hope. I contacted the seller, Rob, and advised him of the condition of the plants. At the time, we were having below zero weather conditions, which may have had something to do with it. I suggest if you are in a similar situation that you write to the seller before you order and ask him to put a hand warmer or something in with the product. He is a wonderful man, very easy to communicate with and very happy to accommodate you. He made good on the plants and then some. The plants do dehydrate some in shipping and it’s critical to follow the instructions that come with them. I will reiterate, DO NOT THROW AWAY THE PAPERS THAT COME WITH YOUR ORDER! Not only are there instructions for when you first get the plants, but there are care sheets for the plants included, along with the seller’s contact information. There is no reason for this seller/product to have a bad review. The people writing bad reviews have either not followed instructions or not contacted the seller to let him know that they are disappointed. I will purchase these plants from this seller again and again! They make great gifts. Buy a clear glass container, throw in some sand, moss and a plant…poof! You’ve got a lasting, attractive gift that doesn’t require much care. There’s nothing worse than getting a gift that you have to “take care of”! With friends like that, who needs enemies, right?