Bests & Worsts Reviews from Amazon

I received this product Sunday night. When I opened the box, I was greeted with a brief instruction leaflet, which gave me hope that this would be a simple and easy installation. I was dead wrong. So after 4 hours and 1 manufacturing reset, I got the NAS up. Like many technology companies, Synology sprinkled the usual feedback and tracking options, which I normally decline. What I didn't expect was the NAS to CRASH when I elected to not participate in the final selection during startup, which bundles acceptance to participate in their online crap with acceptance of their EULA. So, I had to reset the damn NAS, accept their BS, and then go back in and unselect their tracking garbage. Finally, after 4 hours, the NAS was configured. Day 2. I grew more concerned after the first night because I started my troubleshooting efforts and began to notice additional performance issues. While I was re-installing the NAS OS (after not accepting their tracking BS the first time), I setup a continuous ping test between my mac and NAS. Note there is only one hop, my router. Still, average packet ping time was ranging from 500ms to almost 7 seconds! WTF Synology, my dead mother can move packets faster than that! Please note, I also tested other nodes on my network which showed normal ping responses (~1ms). Also note that the NAS is on a terrestrial Ethernet, configured for 1GB (as described in the countless articles I researched). I also attached another node to my ethernet port on my router to ensure that was not the problem (it wasn't). Anyway, as day 2 started to stretch into the evening, I did finally get Time Machine to work with 2 Macbook Pros. This time, the backups would start, then stop. I first thought this was a Time Machine problem, thus spending the rest of the evening troubleshooting that. After exhausting all ideas, I decided to leave things alone as one article I read explained initial Time Machine backups take longer than most anticipate. So, again after a late night troubleshooting, I went to sleep and decided to check again in the morning. Day 3 Sure enough, backups did not work. Only 1 GB was moved during the night. However, a new feature has emerged; I can no longer log into the NAS! It gets to the login screen, and thats it! Couple of power resets should work I thought, but oh no! This is a Synology NAS we are talking about here, and NOTHING can be that easy. I've owned NAS's in the past, and yes I know they are not fast devices, but this is complete BS. Synology should be ashamed to put their names on this pile of crap. I plan to remove and return this NAS today. I hope my review persuades others from wasting their time on this product. If you value your time and money at all, stay away from this product!!!!!