Bests & Worsts Reviews from Amazon

according to people

270
people found this helpful, as of 2023
ranked #101,330 most helpful out of 571,544,897 reviews
★☆☆☆☆
You pay to replace it with the warranty even if it breaks immediately
Before buying this product I looked at the reviews and figured that the bad reviews were anomalies. Most products seem to have a few lemons. However, after having this product for two months it stopped working. The blade would spin without anything in it, but the moment anything was added it would stop. I called Cuisinart's customer service and found out that having a warranty means that you'll have to pay 10 dollars and return shipping in order to get a replacement. Therefore you'll end up paying 1/3 of the cost of the product even if it breaks after a short period of time. Their policies really hurt the consumer and don't inspire confidence in their products. Personally, I wouldn't risk paying that money in case I'll only receive another bad quality product. I don't think I'll be buying from Cuisinart every again. Only buy this product if you're willing to take the risk that it'll break quickly and are okay with spending even more money to replace it.
August 2015 · Home and Kitchen · verified purchase
the product in question
Cuisinart FP-12DCN Elite Collection 2.0 12-Cup Food Processor, Die Cast
4.5★ · 2,781 ratings, as of 2023
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