Bests & Worsts Reviews from Amazon

So disappointed with this! Received this as a gift and was excited to replace my 10+ year old kitchen aid food processor which I loved and used at least 2-3 times per week. This new one had all the same features as the old processor, but I loved the look of this, and the idea of the wide feeding tube, so I was sure it was going to be a winner. However, when I took it out of the box and began to use it, I realized that it was not easy to use and everything about it was worse than my old processor. In fact, the only nice thing I can say about it is that it is lightweight and easy to lift up to the counter. Its so bad I'm seriously considering keeping my old one instead of this one. With this machine I spend a good 5-10 minutes of setting up, assembling and troubleshooting to accomplish about 1 minute of chopping. Isn't a food processor supposed to save time and frustration? This one does not! It's a users nightmare, I'm not even sure where to begin... 1. Its so big and bulky, all the parts seem oversized, big and clunky, hard to hold for women's hands. The whole machine is so big it barely fits in my storage cabinet. 2. The buttons aren't really buttons, you have to press really hard and in just the right location to get them to work. There's just no feedback like an actual button. Also, some of the buttons only work with certain attachments, so you end up just mashing all the buttons till you find one that works. 3. The feeding tube-- Comes in 3 pieces which you have to keep track of, and makes it hard to clean with too many nooks and crannies for the food to fall into. Also the wide feed which was the most exciting new feature doesn't really work as I had hoped, since you have to have the food pusher halfway down or the machine won't turn on at all. Large items that you would be putting in the wide feed tube are usually wide and tall, taller than the halfway point so I guess I'll just be chopping large things into to fit in the smaller feed tube anyway. There goes that idea! 4. The Shredding and chopping blades left big chunks up on the blade, the old processor left smaller chunks. 5. There are way too many parts- there are 3 adapters (disc adapter, slicing adapter and drive adapter) to fit the various bowls, blades and graters, Some do not require any adapters, some use one or two, it is incredibly confusing to figure out which adapters go with which parts, and you get the whole thing assembled and are ready to go, then press the buttons only to find out that it doesn't work, that something is not put together or locked into place correctly and there are just too many parts to troubleshoot the problem quickly. You end up having to take it apart a couple of times, try different things then reassemble and try again till it finally decides to work. The old processor just worked. There were fewer pieces for the same functions, and they were easy to assemble, no guesswork, trial and error or troubleshooting involved. 6. The lid is difficult to put on. It does not click into place, and is difficult to slide into place. You must align the black nub with the black handle on the bowl, seems simple enough, but to get them to align you have to move the lid in a direction that always makes the bottom bowl unlock, so after finally wrestling the lid into place, you then have to go back and relock the bowl in place. 7. The bowl locks into place, but the lock isn't very sturdy, I'm always bumping it out when I touch the handle or try to put the lid on. Also, the handle only goes on the right side, so you lefties out there are out of luck. Why not make it so the handle is in the front, or so you can lock it in either right or left sides? Also, why not a button or lever to lock it so it can't be bumped out accidentally? 8. The blade is difficult to remove. It has a push down to lock system which is nice when you go to empty the bowl because it means that the blade won't tumble out on you, but there are no instructions in the user guide on how to unlock the blade once you've locked it in. I've tried pulling up, pushing down again, and also twisting the blade in both directions, the only thing that worked was to pull up so forcefully, that the blade popped up unexpectedly and cut my finger. I'm not looking forward to having this happen every time I use the machine. this system makes it dangerous to remove the sharp blade. 9. The smaller chefs bowl must be used inside of the larger bowl, so you're not really saving any space there. Also, since the chefs bowl is inside the big bowl the food gets into the big bowl or splashes on the top rim of the big bowl, so you have to wash it anyway. Using the chefs bowl doesn't save you anything, and only creates yet another part to have to wash. 10. The storage container is well organized and everything has its assigned place. Unfortunately, because each place is assigned you must use trial and error to put the parts back and spend time twisting and turning each part in different directions till they fit into the slots. It's worse than a puzzle! Also, the chopping and shredding blades are at the bottom of the case, so every time you need them you have to pull everything on the top out which takes extra time. I always use the shredding blade, and it is at the very bottom which means I have to take everything out of the top, and then take out the chopping blade, just to get to the shredding blade at the very bottom. Too time consuming!. The old processor had the blades standing on end in the back of the case, so you could just reach in and slide out what you needed.