Bests & Worsts Reviews from Amazon

I love the sound and the functionality of the app. I'm giving this 1 star due to the inability to update the system each time there is a software update. I have a total of 17 sonos devices in my home. Each time there is a software update the update fails - I get the following error: --------------------- Update Problem There was a problem during the update of your Sonos system. Select "Try again" to repeat the update. --------------------- When I click on "more info" on the error I get: The following errors occurred during the update: Disconnected from system: Office, Basement, Master Bedroom + 13 Error Code 1002: Bridge --------------------- Repeated attempts are also unsuccessful. The error code (1002) recommends rebooting the bridge which I've done repeatedly and doesn't work (didn't work for the last update either). The next step is to reboot (unplug) each sonos device and retry the update. The problem is I have three sound bars mounted directly under TV's on the wall and plugged in to outlet behind the TV. Really - I have to remove the TV or unmount the speaker to reboot? OK - I just won't do the update. Well, since I haven't done the update the app won't let me reauthorize my Apply Music subscription so my library is essentially not available resulting in a non-functional system. If I would have known the manufacturer would ELIMINATE the ability to use hardware I've purchased for not doing an update I definitely would have chosen another system. Very disappointed. Very frustrated that updates are insanely difficult.