Bests & Worsts Reviews from Amazon

This set is terrible. I used the large skillet once and it's almost as if the coating has worn off and now it's this horrible white residue (see photo) that won't come off. Even worse, I contacted Cuisinart and they gave me an email address to send my complaint to and it's been over two weeks and I haven't heard anything back. It's one thing to have a terrible product but the customer service is even worse and I will never buy any of their products ever again